AITO Specialist Travel Agents
Inspired Travel are proud to be an AITO Agent and as such follow a 10 point promise. we value our reputation as specialists for bespoke, innovative and niche holidays. Our partnership with AITO tour operators is second to none.
With knowledge, experience and passion for travel, here is our AITO promise to our customers
Our 10 point promise to you:
1. We understand our clients and will find you the right holiday
2. We go ‘beyond Google’
3. We use our knowledge, experience and expertise to recommend what is best for your needs
4. We are creative and suggest alternatives
5. We are independent and honest
6. We are open about prices and charges
7. We provide reassurance, your money is safer with us
8. We provide personal service in a self-service world
9. We are happy to be of service, expect a friendly welcome
10. We care passionately about your satisfaction – before, during and after your holiday and look forward to your feedback.
While the large chains continually claim to be the number one travel agent in the UK they use only the one criteria – volume. When it comes to value for money, quality of product, original thinking, innovative ideas and customer satisfaction, they are well down the list.
Mass market tour operators cannot hope to provide the same expertise and local knowledge as a small specialist, which is why the smaller companies always top the list in the major Travel Awards.
The quality of product and unique experience ensure a high level of repeat business for specialist operators.
If you already have a special interest or are keen to learn something new, then a holiday is the ideal time to give it your full attention, from gentle and relaxing to action packed, AITO Specialist Travel Agents can find just the right holiday for you, at the right price.
AITO Specialist Travel Agents was formed to promote choice and quality and is the preferred retail arm of the Association of Independent Tour Operators. AITO Agents are totally independent of all the major UK travel groups and offer a range of specialist products not generally available through the large High Street travel agency chains.